Kaohsiung Travel website

Scope of Application

The privacy protection policies below are in force for net users when using the Kaohsiung City Government Website and its extended website (mainly including the domain of khh.travel in principle) when you are engaging in any activities on these websites, involving gathering information for personal use and protecting personal information. However, they are not applicable to the other websites linked from our website. While you are engaging in any activities on these websites concerning the protection of personal data, the privacy protection policies of those websites will govern.

Collection of Personal Information

• Net users’ personal information is collected through the following channels:

  Online activity and Web questionnaire: When you participate in the Kaohsiung City Government’s online activity or Web questionnaire, you may be required to provide personal information such as your name, ID card number, telephone number, e-mail address, and residential address. You may also participate in lottery activities, contests, or sales campaigns sponsored by other websites or institutions through the hyperlinks on our website. Concerning the protection of your personal information, these institutions or websites have their own privacy protection policies. The privacy protection policies of Kaohsiung City Government’s website cannot and will not apply in these conditions. In addition, the website will not take any related legal responsibility in the unlikely event of any unforeseen consequences or losses incurred.

• Browsing:

  The Kaohsiung City Government website will retain the log created by the server automatically, including IP address, log-in time, browsers used, and the information clicked, when the net users are browsing or checking for information. The website will indicate the web browsers used by the net users and summarize the browsers used for browsing the information on our official website. Except for the supply of your personal information upon consent, our official website cannot and will not locate any corresponding relationship between your personal information within the log.

• Others:

  Other than supplying your personal information upon consent, you may also provide your personal information, such as e-mail address, name, etc, in the forum of our website. The privacy of such kind of information will not be included in the scope of the protection of privacy information. In addition, if you contact the Kaohsiung City Government website by writing or reflecting your ideas through another medium, our official website will retain the correspondence and handling records.

The use of personal cookies and policies

In order to provide personalized service, we will use cookies technology to save and trace the data left by users in a particular period. Cookies are little pieces of information sent from our official website to your browser and stored in the users’ computer. The users can use the “Advanced” “Setup” in Netscape or the “Security” in “Option” of Internet Explorer to adjus your degree of acceptance, including whether to "accept all Cookies".to "inform me when receiving Cookies", or to "refuse all Cookies". If you choose to refuse all Cookies, you may not enjoy personalized service orbe able to participate in some of the activities.

• In general, our official website will read and write cookies in the users’ browsers in accordance with the following purposes and situations: For better and more personalized service: For your convenience or personalized interaction. cookies will be generated when you register or log on to our official website. They will be updated when you log off.

• In order to calculate the number of browsers or analyze the browsing patterns: For understanding the conditions of the WebPages being browsed for reference to improve our service.

• Tracing clicks on campaign advertisements or sales campaigns: When sending out electronic papers or sponsoring promotional activities sometimes we will write cookies to trace the users’ degree of participation and related data during the whole campaign.

Policy for Personal Information Alteration

• The Website is obliged to the protection of privacy of every applicant. We will not alter or delete your personal information and files unless we have your permission in advance or any of the following circumstances apply.

  • (1). The judicial agency or prosecutors’ office of the Republic of China requests access for an investigation conducted following legitimate procedures.
  • (2). A user violates website policies and has already posed a threat.
  • (3). The Website willingly extends its services to amplify government website services.
  • (4). The Website protects other users’ legitimate user rights.

• The Website will ask for your consent before sending promotional materials or emails to you. There will be instructions on the promotional materials or emails for you to stop receiving the materials or emails at any time. Other than sending promotional materials about the Website, the Website will not use your personal data collected for the communication of commercial information. According to provisions in Article 3 of the Personal Data Protection Act, you can exercise rights with regard to your personal data by logging into your account with the Website at any time to alter or correct your personal data. You can also contact us via Before you make the inquiry thereof, you should understand that such inquiry may result in the partial or a complete suspension of the Website’s services to you. CONTACT US to inquire to review the personal data collected, produce and provide a copy, make supplements or alterations, stop data collection, handling or utilization, or delete your account and personal data.

• This Platform does not mask users’ name, account identifier, phone number, or email address during the registration and login processes, in order to enable users to verify the accuracy of the information entered in real time and to reduce the risk of errors that may not be immediately identified due to data masking. Users are solely responsible for maintaining the confidentiality and security of their account credentials, including but not limited to usernames and passwords, and shall not disclose such information to any third party, permit others to access their account, or fail to log out from devices after use. Any unauthorized access to or use of a user’s account arising from the user’s failure to properly safeguard their credentials shall be borne by the user. In the event of suspected or actual unauthorized use of an account, users shall promptly notify the Platform, and the Platform will provide reasonable assistance in investigating and handling such incidents; however, any loss or damage resulting from the user’s negligence or failure to comply with the foregoing obligations shall remain the sole responsibility of the user.

Contact Us

If you have any questions regarding the Website’s privacy policy, please contact us at any time.